How We Deliver
For small delivery items we use Royal Mail and for larger items we use Parcelforce Worldwide courier service. We will ask that you provide your mobile telephone number and email address so that we can keep you fully advised of order progress and to ensure safe delivery of your order.
Delivery charges for items we ship direct are:
Small Items £4.00
Extra Large Items: £12.50
To help keep delivery times to a minimum, reduce the risk of damage in transit and the environmental impact of shipping larger items all Berkeley Dog Beds products and the Doggy Bakery Dog Sofa Beds are delivered direct from the factory. The shipping costs for these items do vary from above and are as follows:
Delivery Prices For Berkeley Dog Beds Products
Oak Frame Beds £25.00
Raised Dog Beds £10.00
Waterproof Mattresses (Small & Medium) £12.00 (Large & Extra Large) £20.00
Covers, Mats, Throws and Blankets £4.00
Delivery Prices For Doggy Bakery Dog Sofa Beds Products
Teacup, Small, Mediium, Large £7.50
Extra Large, Extra Extra Large £12.50
Once an order has been accepted, we shall do our best to dispatch the order as quickly as possible, this is usually within 5 – 7 working days. This is an expected delivery time. It is not guaranteed, but we do have an excellent record of fulfilling orders well within this timescale. All Ex-Stock items are usually shipped out the next day. If circumstances arise which mean that there is likely to be a significant delay then we shall inform you of this.
Delivery items for items are clearly shown on the product page as shown in the image below;
PLEASE NOTE – Unfortunately there are instances where courier companies charge an additional fee for deliveries to UK addresses that they classify as remote. These may include, but are not necessarily limited to, the Highlands and Islands, the Channel Islands and Northern Ireland. We will advise you by e-mail if there is any surcharge to pay for delivery. This should only affect larger items shipped via Parcelforce Worldwide.
If you would like a quote for delivery before placing your order please email us – firstname.lastname@example.org, please remember to include your postcode and details of the items you wish to order.
Please feel free to advise of any special delivery instructions to ensure that your parcel is delivered safely to you – For example ‘Please leave with neighbour at No. 5 if we are not in’. Please note that any such instructions are to be complied with at the courier’s discretion.
We can ship our products all over the world. If you have an enquiry for International delivery please get in touch with us so that we can advise the best and most cost–effective way to send our products to you. Please email email@example.com and include the items you would like to order together with your full address.
If, for whatever reason, you are not satisfied with your purchase and need to return the product please see our Returns Policy.